Trust in business means doing the right thing and doing things right for the good of all shareholders through the strategic alignment of values with behavior, words and actions. Trust and communication … these are the lifeblood of any organization and the glue that holds us together. Trust and communication are closely interwoven. At its … Continue reading
Building Trust in the Workplace through Communication
Set the tone by being visible, accessible and open with your people. Talk directly to your people. Show respect, concern and empathy. Trust your people. You can’t know everything that’s going on. Boost credibility with employees. Reach audiences through clear, honest communication. Let people know where the organization is headed. Clarify and communicate the strategic … Continue reading
Build Trust Through Change – 10 Actions for Leaders
Be forthcoming about how the change will impact employees. Address these questions: What is the change? What does it mean to me? When is it happening? Why are we doing this? What do you want me to do differently? What’s my role in the new system? What’s in it for me? Why should I care? Say what … Continue reading
Trust Across America releases 3rd annual Most Trustworthy Public Companies
Trust Across America announced the results of its 3rd annual study on the Most Trustworthy Public Companies on April 15, 2013. View the list »
2013 Edelman Trust Barometer – Crisis in Leadership
The 2013 Edelman Trust Barometer, the firm’s 13th annual trust and credibility survey, reported on a serious crisis of confidence in leaders of both business and government. Richard Edelman, CEO of Edelman PR, stated: “Less than one fifth of the general public believe business leaders and government officials will tell the truth when confronted with … Continue reading
10 Actions to Build Trust through Communication
Ten tips on building trust through communication … gathered from leading change communication efforts in large organizations and counseling senior executives and mid-level leaders on employee engagement issues: Tell people what you know and don’t know. Explain why. Be consistent. Don’t “spin.” Communicate, communicate, communicate. Be realistic. Don’t overpromise. Be open. Engage in honest conversations. Be accountable … Continue reading
Deepak Chopra: What makes a great leader?
In The Soul of Leadership, Deepak Chopra lists the steps he feels it takes to become a great leader: L – Listen and look: Observe without judgement. Use your senses and your heart. E – Emotional connection: Recognize your emotions. Develop insight into your needs. A – Awareness: Who are you? What do you want? Inspire … Continue reading
How to engage your employees – lessons from Neil Diamond
A recent Towers Watson survey shows that only 37% of employees are giving their all to their organization, according to an article in TNLT.com: The Business of HR. (July 17, 2012), I Don’t Mean to Be Offensive, But Your Employee Engagement Stinks. Organizations can take a lesson from Neil Diamond on how to engage employees. … Continue reading
Quotes – on Coaching
“To receive, you must be active. Keep in mind your purpose. You will receive in direct proportion to your clarity of vision, your definiteness of purpose, the steadiness of your faith, and the depth of your gratitude.” – John-Roger “It is the Law’s intention that you shall move forward.” – Anonymous “Since in order to … Continue reading
Content marketing – It’s about Trust
In Dynamic Business online (Australia) (June 26, 2012), the author Jo Macdermott says that content marketing isn’t a sales pitch, it’s about trust. Macdermott goes on to state that this is a common mistake that businesses make when creating a blog or updating their social media pages. “Think less about directly promoting yourself and more about … Continue reading