Golden Rules of Communication – 20 Trust Building Tips in the Age of Distraction 5. Before you send that next email or text, think again … how about a phone call? Jerry Seinfeld said, as only he can: “Talking is over – it’s obsolete, it’s antiquated. When you get an email or a text, the … Continue reading
Golden Rules of Communication – Tip #4
Golden Rules of Communication: 20 Trust Building Tips in the Age of Distraction 4. Speaking of old-fashioned forms of communication, don’t give up on pen and paper. A research study published in Psychology Science (April 2014) suggests that taking notes in longhand may help us to better remember what we’ve heard vs. note-taking on a … Continue reading
Golden Rules of Communication – Tip #3
Golden Rules of Communication: 20 Trust Building Tips in the Age of Distraction 3. Sending a note or calling someone in need of an emotional lift doesn’t take a lot of time, yet does the heart so much good. I sent a handwritten thank you note to someone, who replied, “You made my day.” While … Continue reading
Golden Rules of Communication – Tip #2
Golden Rules of Communication: 20 Trust Building Tips in the Age of Distraction In this age of sending Facebook and Twitter posts to thousands of followers, practice your relational skills and do some 1:1 communication. Call someone. Send a thoughtful email. Write a handwritten thank you note. What a gift. Tip No. 1: https://www.noreenkelly.com/2015/06/golden-rules-of-communication-tip-1/ Full … Continue reading
Golden Rules of Communication – Tip #1
Golden Rules of Communication: 20 Trust Building Tips in the Age of Distraction Be present. Listen. Really be with the other person. And yes, that means not checking your smart phone when you’re in conversation with someone. In fact, a study published in the journal Environment and Behavior psmag.com/navigation/nature-and-technology/presence-smart-phone-lowers-quality-person-conversations-85805/ suggests that you don’t have to … Continue reading
Golden Rules of Communication: 20 trust building tips in the age of distraction
“There is more to life than increasing its speed.” – Mohandas Gandhi Regardless of where you fall on the “Is Google Making Us Stupid or Smart” debate, we all can agree that technology has drastically changed our lives and the way we communicate, for better or worse. Given the daily digital distractions which often leave … Continue reading
Gallup poll shows that most U.S. employees are disengaged
The 2014 Gallup poll shows that while less than one-third (31.5%) of U.S. workers were engaged in their jobs, a majority of employees, 51%, were still “not engaged” and 17.5% were “actively disengaged” in 2014. A look at the generations shows traditionalists are the most engaged group, at 42.2%, possibly because the few who work … Continue reading
Trust Inc., 52 Weeks of Activities and Inspirations for Building Workplace Trust
Trust Inc., 52 Weeks of Activities and Inspirations for Building Workplace Trust is the third book in the award-winning Trust Inc. series, published by Trust Across America ~ Trust Around the World. Over two-dozen global experts join forces to offer a full year (52 weeks) of activities and inspirations for building workplace trust. Some activities … Continue reading
Rebuild Trust in Your Workplace Relationships
Every leader knows that trust is essential for high workplace performance. Nevertheless, trust can be broken…often by subtle unintentional behavior. In most workplaces, the accumulation of these “little” betrayals becomes a big problem. The price for not rebuilding trust is high. The good news is that there is a proven seven-step process, drawn from two … Continue reading
The Evolution of Trust
Friend and colleague John Dallas @JohnRDallasJr commented on David Brooks’ NYT article (6/30/14), “The Evolution of Trust”: http://nyti.ms/1x8dGZp The evolution to more frugal, deinstitutionalized living that has created the sharing economy may also lead to less involvement of government in everyday life.