The Better Business Bureau highlighted an article recently on Steve Jobs demonstrating the value of trust in leadership. Leaders like Apple’s famously difficult-to-work-for Steve Jobs demonstrate that leaders don’t need to be perfect people — but they do need to have the trust and respect of those who follow them. The article, “It comes down … Continue reading
I met Aneil Mishra more than a year ago after he found my blog and contacted me. Aneil was recently interviewed by Trust Across America. Aneil is an author, Professor and Director of Executive Education for the School of Human Resources and Labor Relations at Michigan State University. He is an internationally recognized and widely … Continue reading
“Technique and technology are important. But trust is the issue of the decade.” – Tom Peters “Leadership is a sacred trust. The decision to lead is the decision to be responsible for the growth and development of your fellow human beings.” – The Little BIG Things: 163 ways to pursue excellence, by Tom Peters (2010). … Continue reading
A highlight of the ASTD Conference (American Society for Training & Development), held in Chicago, May 16-19, 2010, was an informal talk at the Ken Blanchard Companies® exhibit booth by Ken Blanchard, Chief Spiritual Officer. Ken is one of the most influential leadership experts in the world, respected for his years of groundbreaking work in … Continue reading
An article in the Wall Street Journal (4/19/10) by Samuel A. Culbert, “Yes, Everyone Really Does Hate Performance Reviews,” comments that performance reviews are “one of the most insidious, most damaging, and yet most ubiquitous of corporate activities.” The article goes on to say that performance reviews do enormous damage on both a personal level … Continue reading
In my last post, I talked about U.S. Cellular’s servant leadership model. The phrase “Servant Leadership” was coined by Robert K. Greenleaf in The Servant as Leader, an essay that he first published in 1970. In that essay, he said: “The servant-leader is servant first… It begins with the natural feeling that one wants to … Continue reading
I recently attended the 8th annual Chicagoland Learning Leaders Conference on October 30th, St. Charles, Illinois. A highlight of the day long conference was the keynote, Creating a Culture of Servant Leadership, presented by Tom Griffin, Vice President of Organizational Learning and Chief Teaching Officer, U.S. Cellular. Tom Griffin talked about U.S. Cellular’s servant-leader strategy, … Continue reading
In his book, Trust or Consequences, Al Golin, founder and chairman of Golin/Harris, describes what he calls the ten commandments of organizational trust: 1. Focus on building trust first and restoring it second. 2. Hold leadership accountable for trust-building efforts. 3. Make trust bank deposits even if you’re the most ethical company in the world. … Continue reading
The rejection of the financial rescue plan by the House on Monday of this week sent a clear message that congressional leaders were unable to sell the plan to the public. Underlying the hostile public reaction to the plan was a growing distrust of both Wall Street and the government’s leadership. A 10/1 New York … Continue reading
The vision of Golin Harris, named PR Agency of the Year 2007 by The Holmes Report and Large Agency of the Year 2007 by PR Week Awards, is ” … building long-term partnerships based on mutual trust.” Al Golin, Founder and Chairman of Golin Harris, led the firm with this philosophy. A culture of trust … Continue reading