Trust is the new gold

“Trust is the new gold,” says Larry Prusak, an independent consultant who has co-authored 12 books and many articles. He currently teaches at Columbia University’s MS Program in Information and Knowledge Strategy. In this Harvard Business Blog Network post, The One Thing That Makes Collaboration Work, Prusak states that trust tops the list. He outlines … Continue reading

Building Trust in Business: Best Practices in Trust, Leadership, and Collaboration

A study of 211 business leaders across more than a dozen industries were surveyed in Spring 2009 by Interaction Associates. Participants were asked to rate their organizations’ success in achieving a variety of business goals, including customer retention, employee retention, innovation and creativity, and maintaining a competitive market position. Then, participants rated their organizations along … Continue reading