Four steps to becoming an employee-centered organization

According to a 2008 article in HR Management magazine, replacing a worker costs on average 100% to 125% of an employee’s annual salary. Yet, many organizations mistakenly ignore employee retention. An article in the 04/01/10 issue of AMANET, “Becoming an Employee-Centered Organization,” by Johnny C. Taylor, Jr. and Gary M. Stern, outlines four steps that … Continue reading

U.S. Cellular’s Journey to Authentic Servant Leadership

I recently attended the 8th annual Chicagoland Learning Leaders Conference on October 30th, St. Charles, Illinois. A highlight of the day long conference was the keynote, Creating a Culture of Servant Leadership, presented by Tom Griffin, Vice President of Organizational Learning and Chief Teaching Officer, U.S. Cellular. Tom Griffin talked about U.S. Cellular’s servant-leader strategy, … Continue reading