Health Care
  Knowledge   Management
  Public Relations
  Trust in Business
"97% of what matters in business can't be counted."
W. Edwards Deming

Portfolio

HEALTH CARE:

Articles:

Nursing Home Abuse: The Perils of an Institutionalized Life
(SixSigmaZone.com)

FATE: Foundation Aiding the Elderly

The Peace School: Breathe in “world,” breathe out “peace.”

Brochures:

Dorotha C. White Foundation – Adopt a Nursing Home Patient Program
(DCW Foundation Brochure - PDF)

Dorotha C. White Foundation – Restoring Elderpride
(DCW Foundation Brochure - PDF)

Press Releases:

The Infinity Foundation
Holding the Vision: Infinity Foundation
Celebrates 10 Years of Fostering Lifelong
Learning, Healing and Transformation,
Supporting Spiritual and Holistic
Personal Growth

– January 25, 2007

The Peace School
The Peace School Celebrates 35 Years
of Breathing Peace – Building World Peace,
One Person at a Time

– April 4, 2007

Web sites:

All-American Care – A patient-centered concept of care that focuses on restoring patients to their highest level of functioning. A restorative care model eliminates wasteful business practices, lowers costs by eliminating irrelevant medication, testing and treatment, improves morale, and reduces staff turnover and absenteeism. All-American Care uses a case management approach, resulting in positive patient outcomes, discharges back to the community or improvements in the functionality of patients who need to reside in nursing homes.

Dorotha C. White Foundation – The mission of the Dorotha C. White Foundation is to improve the quality of life in nursing homes by restoring Elderpride. The Foundation's call to action is to educate and inform families and consumers, owners and providers, and government to create a non-partisan, grassroots social and political movement for change.

Additional samples are available upon request.

KNOWLEDGE MANAGEMENT:

Following are session highlights from the APQC (American Productivity and Quality Center) KM Conference, held May 1-2, 2008, in Chicago:

The New Edge in KM
Carla O'Dell, Ph.D., President, APQC

The Future of Knowledge
Laurence Prusak - Researcher, Consultant, and Founder and Executive Director of the Institute for Knowledge Management (IKM)

Our Edge in Knowledge Sharing
Dan Ranta, Director of Knowledge Sharing, Conoco Phillips

Unlocking Cool
Jeremy Gutsche, Founder, Trend Hunter.com


PUBLIC RELATIONS:

Getting the Word Out: Seven Ways to Build an Effective PR Strategy



TRUST IN BUSINESS:


"Create a Culture of Trust: Take 10 actions to cultivate a spirit of reciprocity,"
Leadership Excellence, April 2008. (PDF)

"Trust and communication must be interwoven to realize successful change."
Inside Knowledge, February 2008. (PDF)

"Why Trust Matters: it's the glue that holds us together."
Leadership Excellence, August 2007. (PDF)