In The Soul of Leadership, Deepak Chopra lists the steps he feels it takes to become a great leader: L – Listen and look: Observe without judgement. Use your senses and your heart. E – Emotional connection: Recognize your emotions. Develop insight into your needs. A – Awareness: Who are you? What do you want? Inspire … Continue reading
A recent Towers Watson survey shows that only 37% of employees are giving their all to their organization, according to an article in TNLT.com: The Business of HR. (July 17, 2012), I Don’t Mean to Be Offensive, But Your Employee Engagement Stinks. Organizations can take a lesson from Neil Diamond on how to engage employees. … Continue reading
A 4/3/12 Forbes article by Charles Green, Why Trust is the New Core of Leadership, talks about the growing importance of trust in business. Charles Green compares the old and new worlds of leadership and business: Old Leadership: Old Business The essence of business was competition. Shareholder value was the main goal, as well as … Continue reading
It is the intangibles that make trust critical to the bottom line: Trusting relationships help increase profitability, market value and competitive advantage, lower costs, and provide greater efficiencies. Creating a bond of trust between managers and employees leads to an increase in morale, lower turnover and improved productivity. The better you communicate and trust, the … Continue reading
The Decision to Trust: how leaders create high-trust organizations, by Robert F. Hurley, is an excellent, highly researched book on trust. Charlie Green, Trusted Advisor Associates, www.trustedadvisor.com, who interviewed Robert Hurley, called it “one of the best books written in recent years on trust.”
This year’s global trust survey, conducted by Edelman, the world’s largest independent public relations firm, showed that government is the least trusted institution (trust in goverment suffered its steepest decline in Edelman history), followed by trust in business, while trust in social media is up. For the fifth year in a row, NGOs are the … Continue reading
Here’s a list of annual publications that rank top companies who are trying to do the right thing: – America’s Most Trustworthy Companies www.trustacrossamerica.com – World’s Most Admired Companies – Fortune www.fortune.com (This ranking includes a list of the best & worst in social responsibility) – Green Rankings (environmental performance) – Newsweek www.newsweek.com – Global … Continue reading
Trust Across America™, a think tank dedicated to unraveling the complexities of trustworthy business behavior, announced the results of its second annual study of almost 2500 public companies on December 19, 2011, naming Smithfield Foods as the Most Trustworthy Public Company for 2011. The Trust Across America study independently analyzes over 200 data points with … Continue reading
I’m reading a 2004 book on trust, “Building Trust: leading CEOs speak out: how they create it, strengthen it, and sustain it,” a publication of the Arthur W. Page Society. The following template for building trust was developed in the 1930’s, “another time of dismay about corporate performance and economic uncertainty.” Arthur W. Page, the … Continue reading